HOA Water Systems – Our Available Services

Our available services as your water system operator 

The Safe Drinking Water Act requires that a community water system be under the responsible supervision of a certified water operator.  We are available to fulfill the following duties and responsibilities for you.  See our “Questions & Answers” page for additional details.

  • Oversee all required aspects of water systems operation, monitoring and maintenance
  • Perform required routine testing and disinfection of water mains
  • Keep water system plans up to date
  • Prepare the required “Operations & Maintenance” (O&M) Manual
  • Monitor and operate well pumps and pressure tanks
  • Properly collect and transport water samples for required routinely scheduled testing
  • Supervise treatment and assure proper monitoring, testing, and control of the system
  • Test, clean, disinfect, and ensure equipment and facilities are protected from corrosion & contamination
  • Monitor pump motors to detect unusual noises, vibrations, and excessive heat or wear
  • Supervise the repairs and overhaul of pumps, motors, chlorinators and control valves
  • Safely handle, store, and utilize treatment chemicals and on-site equipment
  • Maintain separate records and prepare required written reports
  • Troubleshoot and correct minor electrical and mechanical equipment problems
  • Monitor for hazardous atmospheres in confined spaces and correct detected problems
  • Facilitate the required safety and compliance inspections; post safety rules, and provide safety training
  • Communicate effectively with owners, employees, regulatory personnel
  • Respond to water-related events and system emergencies.
  • File annual “Consumer Confident Reports” required by Montana State Regulators
  • Perform Level 1 Assessments and recommend corrective action(s)

Additional Services typically provided at an hourly rate as needed and authorized by Owner.

  1. Clean and disinfect storage tanks as required*
  2. Flush and clean water mains*
  3. Inspect, adjust, and clean the pump seals, packing glands, and clean mechanical seals
  4. Provide cost estimates and suggest budgets for future needs
  5. Perform efficiency tests on pumps, wells, and other equipment
  6. Field water-related complaints and resolve user issues
  7. Discuss with water users their water-related concerns or requests for information
  8. Issue (mail, email, publish) “Health Notices” as required*
  9. Conduct non-routine and/or unscheduled testing or sampling
  10. Other Water Systems Services as requested by Owner by separate authorization
  11. Service individual points-of-use softening or in-house treatment systems or units

*As required by the Department of Environmental Quality (DEQ) and Safe Drinking Water Act