Services Available for Community Water Systems (HOA, etc.)

The Safe Drinking Water Act requires that a community water system be under the responsible supervision of a certified operator. We are available to fulfill the following duties and responsibilities for you. See our web page for additional details (
• Oversee all monthly DEQ required aspects of water systems operation, monitoring and maintenance
• Perform required routine bacteriological testing and disinfection of water mains
• Keep water system plans and “Operations & Maintenance Manual” up to date
• Monitor and oversee the operation of well pumps and pressure tanks
• Collect and transport water samples for required routinely scheduled bacteriological testing
• Supervise treatment and assure proper monitoring, testing, and control of the system
• Test, clean, disinfect, and ensure equipment are protected from corrosion & contamination
• Monitor pump motors to detect unusual noises, vibrations, and excessive heat or wear
• Supervise the repairs of pumps, motors, chlorinators and control valves
• Safely handle, store, and utilize treatment chemicals and on-site equipment
• Maintain safety records and prepare required routine written reports
• Troubleshoot and provide for correction of electrical & mechanical equipment problems
• Monitor for hazardous atmospheres in confined spaces and correct detected problems
• Facilitate the required safety and compliance inspections
• Post safety rules, and provide safety training
• Communicate effectively with Owners, employees, and regulatory personnel
• File annual “Consumer Confident Reports” required by Montana State and Federal Regulators
• Perform Level 1 Assessments and recommend corrective action(s)
o Prepare the required “Operations & Maintenance” (O&M) Manual
o Clean and disinfect storage tanks as required
o Flush and clean water mains
o Inspect, adjust, and clean the pump seals, packing glands, and clean mechanical seals
o Provide cost estimates and suggest budgets for future needs, repairs, or replacement activities
o Perform efficiency tests on pumps, wells, and other equipment
o Field water-related complaints and work to resolve user issues
o Discuss with water users their water-related concerns or requests for information
o Issue (mail, email, publish) “Health Notices”, other consumer notifications , as required
o Conduct any testing or sampling beyond the routine monthly bacteriological testing above (i.e., radiation, lead and/or copper, arsenic, nitrate, nitrite, or any other non-bacteriological analytes)
o Service individual points-of-use softening, in-house treatment systems or filtration units
o Respond to unscheduled water-related events and system emergencies.
o Other Water Systems Services as requested by Owner by separate authorization
o Mileage expenses necessitated by any of the non-routine items above

Note: ● indicates services typically included in the “Letter of Engagement” arrangement, while ○ indicates services typically provide at an hourly rate when needed and authorized by Owner