Montana Water Specialists

Services Available for Community Water Systems (HOA, etc.)

The Safe Drinking Water Act requires that a community water system be under the responsible supervision of a certified operator. We are available to fulfill the following duties and responsibilities for you. 

  • File annual “Consumer Confidence Reports” required by Montana State and Federal Regulator
  • Perform Level 1 Assessments and recommend corrective action(s)
  • Supervise treatment and assure proper monitoring, testing, and control of the system
  • Perform required routine bacteriological testing and reporting
  • Keep water system plans and “Operations & Maintenance Manual” up to date
  • Monitor and oversee the operation of well pumps and pressure tanks
  • Collect and transport water samples for required routinely scheduled bacteriological testing
  • Test, clean, disinfect, and ensure equipment is protected from corrosion & contamination
  • Monitor pump motors to detect unusual noises, vibrations, and excessive heat or wear
  • Supervise the repairs of pumps, motors, chlorinators and control valves
  • Safely handle, store, and utilize treatment chemicals and on-site equipment
  • Maintain safety records and prepare required routine written reports
  • Troubleshoot and provide for correction of electrical & mechanical equipment problems
  • Monitor for hazardous atmospheres in confined spaces and correct detected problems
  • Facilitate the required safety and compliance inspections
  • Post safety rules, and provide safety training
  • Communicate effectively with Owners, employees, and regulatory personnel
    o Provide cost estimates and suggest budgets for future needs, repairs, or replacement activities
    o Prepare the required “Operations & Maintenance” (O&M) Manual
    o Clean and disinfect storage tanks as required
    o Flush and clean water mains
    o Inspect, adjust, and clean the pump seals, packing glands, and clean mechanical seals
    o Perform efficiency tests on pumps, wells, and other equipment
    o Field water-related complaints and work to resolve user issues
    o Discuss with water users their water-related concerns or requests for information
    o Issue (mail, email, publish) “Health Notices,” other consumer notifications, as required
    o Conduct any testing or sampling beyond the routine monthly bacteriological testing above (i.e., radiation, lead and/or copper, arsenic, nitrate, nitrite, or any other non-bacteriological analytes)
    o Service individual points-of-use softening, in-house treatment systems or filtration units
    o Respond to unscheduled water-related events and system emergencies.
    o Other Water Systems Services as requested by Owner and accepted by MWS
    o Provide separate billing for mileage expenses, parts, supplies or Operator time necessitated by any of the non-routine items above

Note: ● indicates services included as “routine services” in the Letter of Engagement’s Basic Package arrangement, while ○ indicates services provided at a separate hourly rate when needed